Frequently Asked Questions
Everything you need to know about your 404 experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our oversized fits or sizing down for a more tailored look.
Do you restock items that are sold out?
In line with our commitment to exclusivity, most of our collections are limited runs. However, you can sign up for 'Back in Stock' notifications on the product page in case of returns or small restocks.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my 404 garments?
To preserve the quality of the fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble drying.